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Animal Services Volunteer

  1. Thank you for your interest in volunteering at the Town of Trophy Club Animal Holding Facility. The time and attention that our volunteers spend with animals help to keep the animals well socialized while they are being held in the Animal Holding Facility.

    In order to be a volunteer for the Animal Holding Facility, you must attend Volunteer Orientation and fill out this application prior to your attendance at orientation.

  2. To be considered as a Volunteer in Animal Services the following steps must be completed:
    1. The Volunteer Application Packet
    2. Interview with an Animal Services Officer
    3. Background Investigation
    4. Final Interview with the Animal Control Officer and Division Sergeant
    5. Appointment of position
    6. Volunteer Orientation
  4. Can I bring home diseases or infection to my pets?
    We encourage all volunteers to keep their own pets up to date on vaccinations. Using common sense “infection control”, such as washing your hands thoroughly with antibacterial soap and water, or using hand sanitizer, at the Animal Holding Facility after handling each animal and before you go home, will help protect you and the animals. Wearing old clothes and removing them on your return home gives an added protection.
  5. Will I get bitten or scratched?
    There is always the chance, when working with animals, that a scratch or bite may occur. Following routine procedures for safe handling of animals will help minimize this possibility. We strongly suggest that you only work with animals you feel completely comfortable with.
  6. Must I commit to a minimum number of monthly or weekly hours to be eligible to volunteer?
    No, we encourage you to work us into your schedule. Though, we need to know ahead of time if you cannot work certain times of day, certain days of the week.
  10. Dress Code
    While on duty, you must wear appropriate, comfortable clothing and tennis shoes. No open-toed shoes are allowed as it is too much of a risk for injury. No jewelry is allowed inside the Facility.
  11. Inclement Weather
    You are not required to come in for duty while the weather is hazardous. If you do decide to attend your shift in these conditions, understand we do not provide accommodations for these circumstances.
  12. Smoke Free Workplace
    The Animal Services Facility prohibits smoking, chewing of tobacco, e-cigarettes, vapor, or other plant products.
  13. Drug Free Workplace
    It is the desire of the Town to provide an alcohol and drug-free, healthful, and safe workplace. To promote this goal, employees are required to report to work in an appropriate mental and physical condition to perform their jobs in a satisfactory and safe manner. The use of alcohol/drugs by a Town employee or volunteer during work hours; including lunch is prohibited.
  14. Harrassment
    The Town will not tolerate any form of harassment, i.e. verbal, physical, visual forms, or sexual harassment. It is inappropriate for any relationship of any king to interfere with work operations.
  15. Violence in the Workplace
    We do not tolerate violence in the workplace under any circumstance. This includes harassment, intimidation, verbal threats, abusive language, or any other individual, threatening behavior, inflicting physical harm, violent behavior or acts of violence, no exceptions.

    Weapons Banned: If you are acting as a volunteer for the Town of Trophy Club, we ask that you do not carry a weapon on you even if you do have a CHL. You may, of course, leave a weapon in your locked vehicle.
  16. Attendance and Punctuality
    Working in the Animal Services Facility is a privilege. If you are late or absent from more than two shifts that you have signed up for, without a 36-hour notification ahead of absence, your eligibility to work in the Facility will be revoked.
    We need and appreciate our volunteers. However, we need and expect all volunteers to follow the Town’s guidelines, rules, conditions, terms and procedures.

    • Place safety and well-being first. The Town of Trophy Club does not cover volunteers under the Town of Trophy Club Worker’s Compensation insurance.
    • Take direction from the Animal Service Officers on duty.
    • Represent the Town of Trophy Club in a professional manner that presents a positive image to the community
    • Grant the Town of Trophy Club permission to use my likeness, voice, photograph, and words in any form for promotional activities without payment
    • Have never been convicted of a criminal offense
    • Be 18 years of age or older
  18. Electronic Signature Agreement
    If you have any questions or do not meet the above guidelines and expectations, please provide a brief explanation and discuss the circumstances with the Special Services Supervisor as it will be looked over on a case-by-case basis.

    As a volunteer, I have read the above guidelines and expectations and agree to abide by them. By checking the "I agree" box below, you agree and acknowledge that 1) your application will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.

  19. Office Use Only
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