News Flash

TC News & Information

Posted on: January 18, 2021

Town Implements Newly Relaunched Mass Notification Solution

TC Alerts

Trophy Club, TX (January 19, 2021) – Trophy Club has partnered with CivicReady to implement its updated mass notification solution. Available from CivicPlus, a leader in integrated technology for local government, the CivicReady solution will allow Trophy Club to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed residents via email, text message, and voicemail alert, to keep residents safe and informed. 

In the event of a local emergency, residents subscribed to CivicReady will benefit from immediate, actionable information and instructions sent via their preferred notification channel. For non-native English speaking residents, CivicReady voice call notifications can be automatically translated into one of 20 languages, and email and text notifications can be automatically translated into one of 63 languages to maximize the effectiveness of the solution in ensuring mass awareness of potentially impactful situations.

“We are excited to launch the new TC Alerts system. With this software, our residents can select to be notified of information based on their interests. It’s another way for us to continue to communicate with our residents and we are looking forward to the additional connection,” stated Town Manager Steve Norwood.

CivicReady is part of the CivicPlus Platform of local government technology solutions designed exclusively for the public sector. CivicPlus has over 20 years of experience working with local governments. Its CivicReady mass notification system is powered by Regroup, an award-winning industry leader in mass notifications for critical and non-critical applications.

“As our residents know, we’ve been steadily working to update and improve our communication mediums. We’ve seen a robust new website, updated marquees, and lots of informative social media posts, spanning across all departments,” stated Mayor Alicia Fleury. “Now, I'm excited that we are re-launching the “TC Alert System”. It will provide an additional way to connect with what's happening in Trophy Club, emergencies or not...all based on your personal preferences.”

Register with CivicReady to receive notifications announcing emergency notices, road closures, public safety news, and more. Below is a list of current alert groups you can subscribe to.  It is important to know these notifications will be sent with information as the information is released.  These notifications will NOT be sent on a specific schedule, they are sent in real-time. 

TC Alerts Logo horizontal2

Meeting Schedule & Agendas
This group sends notifications such as Town Council meeting reminders and agendas, etc.

Community Events & Activities
This group sends notifications such as special event (day of) reminders, community pool information, rec team sports dates, etc.

Parks & Recreation News
This group sends notifications such as park closures, Trophy Club Park information, Park Board updates, etc.

TC News
This group sends notifications such as news flash information, trash & recycling schedule changes, office/holiday closures, road construction notices, volunteer opportunities, election news, etc.

Emergency Alerts
This group sends notifications such as public safety alerts, etc.

Weather
This weather group sends notifications populated through NOAA and are preselected and automated for Denton and Tarrant Counties only, these notifications will be weather advisories, warnings, and watches for our local area.

  • Winter Storm Warning
  • Wind Chill Warning
  • Wind Advisory
  • Tornado Watch
  • Tornado Warning
  • Severe Thunderstorm Watch
  • Severe Thunderstorm Warning
  • Ice Storm Warning
  • Heat Advisory
  • Freeze Warning
  • Flood Warning
  • Flash Flood Warning
  • Extreme Wind Warning
  • Extreme Cold Warning
  • Excessive Heat Watch

If you subscribed to the previous TC Alert system, you will simply have to login and adjust your settings to select the groups you want to opt into for notifications.  If you aren’t sure if you subscribed or need to reset your password, click below!  Icon RedandBlue   CLICK HERE

Frequently Asked Questions:

1. I am already a subscribed member but cannot remember how to login? 

CivicReady now uses the CivicPlus Platform login portal.  CLICK HERE for step-by-step instructions to reset your password.  

2. How do I know if I am already signed up? 

If you had ever entered your information in the TC Alerts system, your email will come up.  Just reset your password and follow the steps.  If you have NEVER ENTERED an email address, you will need to register as a new subscriber.

3. How do I edit my profile and preferences?

Once you have logged into the CividReady / TC Alerts system you will be able to select your preferences, settings, and more.  CLICK HERE for a step by step instruction guide on how to navigate your profile settings.  

4. How do I STOP getting text messages?

  • You can access your profile account and change your settings to eliminate text messages as a means of notification.
  • You can respond to the text message with “STOP<space>GROUP NAME”  so for example, if you would like to stop getting TC NEWS text messages you would respond with “STOP TCNEWS”.  This action will remove you from the text message list in that group.

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More About Trophy Club

Over the years Trophy Club has developed from a small, golf-centric, rural getaway for Dallas executives and retirees into a premier North Texas residential community. As the first master-planned community in Texas, Trophy Club features over 1,000 acres of parks, 36 holes of golf winding through neighborhoods and environmentally secure woodlands, an efficient local government and so much more.

More About CivicPlus

CivicPlus is the integrated technology platform for local government, working with over 4,000 local governments, including municipalities and counties. CivicPlus has been selected by Inc. Magazine as “One of the Fastest-Growing Privately Held Companies in the U.S.” since 2011 and has made the GovTech 100 list every year since its inception. For more information, visit CivicPlus.com.

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