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The original item was published from 11/20/2020 5:23:12 PM to 11/20/2020 5:30:00 PM.

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TC News & Information

Posted on: November 20, 2020

[ARCHIVED] Town Implements New Public Information Requests Experience


Trophy Club, TX (November 2020) – The Town of Trophy Club is improving transparency by making public records easily accessible to the public. Requestors of public information will now be able to submit Public Information Requests through an online system.  While other methods for submitting requests are still available, The Town of Trophy Club is excited to be able to offer a more convenient option.

The Town of Trophy Club chose JustFOIA to assist with streamlining our public information records request process for our citizens, and the public in order to improve efficiencies externally and internally.  

By implementing this solution, Leticia Vacek, Town Secretary at the Town of Trophy Club said, “We will move into the 21st Century of not having to maintain data on an excel spreadsheet.  All data will reside within the cloud-based solution and staff will have access to login and upload the records requested which will streamline our antiquated process in order to better manage, and track public records requests.  Requestors will create an account and see the progress on their requested record(s) using a dashboard”. 

JustFOIA’s story goes back to the 1950s, as a once one-person operation, now known as Municode, served government agencies. Born out of direct response from their clients, MCCi was established to provide public sector agencies services and solutions to increase efficiency and improve business processes.

MCCi provides clients with technology solutions and services for automating business processes and managing electronic records and documents. Having established a relationship with Laserfiche in 1998, MCCi became the top public sector solutions provider in the world – and still maintains that ranking today. JustFOIA wants everyone, their customers, and their employees, to benefit from the work they accomplish together.

JustFOIA is a direct result of their commitment to their customers’ success. The JustFOIA team of experts formed a Customer Focus Group to understand the struggles that come with processing open records requests. This focus group continues to grow over the years, and it plays a vital role in the development, features, and functionality that the JustFOIA solution provides.

“JustFOIA is ecstatic to work with The Town of Trophy Club to provide a software solution to this often challenging process. We are work with many entities and know that TC is making an impact inefficiencies to provide their citizenry, the public in general as well as their staff with the software” said Donny Barstow, President & CEO.

The Town Secretary’s Office acts as custodian of public records, including preserving and maintaining documents such as contracts, ordinances, and resolutions. The Town Secretary also serves as the Town Records Management Officer (RMO). As the RMO, the Town Secretary responds to Requests for Information from residents, citizens, and governmental agencies. To request Agenda Minutes, please click here.

If you would like to submit a request, the online request forms are available at:

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