About the Service:

TC Alerts works through AlertMedia and is used to communicate important messages regarding the safety and/or welfare of the community. Examples include water service emergencies, lost children or seniors, and hazardous situations that impact the safety, property, or welfare of our residents and businesses.

This service allows Town officials to send out emergency notifications by phone*, text, email, and other contact methods quickly. In addition to notifications related to emergency situations, residents, businesses, and other community members can also choose to receive non-emergency notifications about community events, activities, and important updates. Those who opt-in to receive non-emergency messages may choose whether to receive messages by phone*, email, and/or text message.

*Phone calls related to TC Alerts will only be sent in EMERGENCY situations (i.e. lost child/senior or community welfare event). Calls to your home or mobile device will NOT be made for non-emergency or weather-related situations.

Notifications will be sent with information as the news is released unless otherwise noted. Most notifications will NOT be sent on a scheduled weekly/bi-weekly/monthly basis (i.e. every Friday), they are sent in real-time. The exception to this is for notifications related to regularly scheduled meetings, such as Town Council. 

Available Notification Groups Include:

• Emergency Alerts
  This group sends notifications such as public safety alerts, weather event emergencies, and other emergency-related news. 
  These notifications only go out in true emergency situations and are generally once or twice per year.
• Mayor & Council News
  This group sends notifications such as "Moments with the Mayor" blog updates, Town Council Meeting Recaps, and/or messages/information provided DIRECTLY from the Mayor and Council members, etc. 
  These notifications are generally sent once per month.
• Meeting Schedule & Agendas
  This group sends notifications such as Town Council meeting reminders and agendas, etc. These notifications are generally sent before each scheduled meeting date, roughly one - four times per month.
• TC News
  This group sends notifications such as news flash information, special event (day of) reminders, trash & recycling schedule changes, office/holiday closures, road construction notices, volunteer opportunities, election news, etc. 
  These notifications are sent out the most often, generally three-five per month.
• Weather
  The following weather groups send notifications populated through AlertMedia and their team of Threat Intelligence Analysts. The categories are preselected, monitored, analyzed, and reported based on weather threats that will impact Trophy Club specifically.
  These notifications are sent out based on weather conditions and vary.

Fire Weather

Flooding

Heat Advisory

Severe Weather

Tornado

Wind Warning

Winter Weather

Register with AlertMedia and subscribe to receive the TC Alerts of your choice at trophyclub.org/tcalertslogin!