Email Server Crash Results in Lost Emails

Posted by April Reiling on Apr 30, 2014
Tags: Community, Government, Town News

On Thursday evening, April 24, the Trophy Club email server crashed and data dating back as far as October 2012 was lost. Only persons with an email tied to the Town of Trophy Club (@trophyclub.org or @ci.trophyclub.tx.us) or TC MUD 1 (@tcmud.org) are affected. If you sent an email to any Council Member, Town Staff, TC MUD 1 Director or TC MUD 1 Staff prior to Thursday, April 24, it is highly likely the email never made it to the intended recipient. The Information Services Department is working to recover the missing data, but the server crash affected not only emails, but also Contacts, Calendars and Public Folders. We apologize for the inconvenience and are working to fix the issue quickly.